Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Strategic excellence:
- Construct technical architecture of multiple solutions fitting client’s industry standards, use cases, strategy and technical needs
- Work with technical leads to design a solution that optimally utilizes Adobe products and other technology / tools and supports clients use cases, strategy and industry standards
- Break down Customer strategies into phased roadmaps according to priorities, industry best practices, technology prerequisites and dependencies
- Align roadmap phases to executable use cases
- Contribute to Customer’s digital marketing strategies based on industry best practices
- Provide strategic guidance and direction to Customers for maximizing their digital marketing effectiveness.
- Use the latest best practice learning from the industry to help Customers ensure that marketing campaigns and solutions are fully integrated and fine-tuned via data driven insights
- Assist with defining digital marketing Solution and Consulting scope during sales cycle
- Progress overall maturity and scale of Consulting Practice by creating and sharing knowledge in the form of whitepapers, best practices, methodologies, templates, etc.
- Aware about latest technology trends, innovations and directions
Execution excellence:
- Act as Lead Consultant on large, complex customer engagements that may involve multiple project teams from Adobe, Client, or partner organizations
- Coordinate with the core and field engineering teams as needed
- Oversee technical project delivery process with key contributors to help manage scope
- Maintain regular communication with both the customer and internal teams, and constantly manage customer expectations
- Break down complex business and technical strategies and roadmaps into consumable requirements for Adobe Solution teams to execute against
- Achieve customer satisfaction through successful delivery of defined project scope and expanded partnership / ongoing engagements
- Review current customer implementation and landscape with emphasis on multi solution and digital strategy alignment
- Compile and communicate customer requests and deployment issues internally to our core product teams through detailed use cases and documentation of current challenges
- Capture and communicate experiences in formal post-mortem, feeding lessons learned, best practices and resources back into the consulting practice
Your skills and experience
- Mandatory technical skills: 10+ years of experience in designing solutions involving Adobe Solutions
- Experience in integration architecture patterns.
- Preferred technical skills are Adobe Experience cloud (Adobe Analytics, Target, AJO, Campaign, Magento & personalization platforms) and Digital marketing strategy
- Leading professional services role such as Technical/Solution Architect or Technical Program Manager, leading delivery of web applications or analytics implementations.
- Experience designing and/or implementing solutions for any of the following: Web Content Management, Personalization, Customer Data Platforms, Rich internet applications, Web & Social Analytics, Marketing Automation, Online Ad targeting
- Understanding of custom software development processes and engagement methodologies including Agile, Scrum and waterfall.
- Knowledge of current digital marketing trends and best practices on topics such as personalization, cross channel marketing, mobile, data driven optimization of experiences
- Expertise in the following languages and technologies: Java, Design Patterns, Micro-services, REST
- Innovative thinker and desire to help us build out a new Consulting practice and be a pioneer within Adobe Consulting
- Fantastic executive presence, capable of gaining trust of C level executives
- Strong verbal, presentation and written communication skills
- Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly and well, and know when to rely on internal resources to assist
- Strong conflict resolution and negotiation skills
- Superb organizational skills to be able to coordinate complicated projects
- Exceptional team building and team management skills, with proven experience managing virtual teams
- Ability to manage in an environment of ambiguity with diverse stakeholders
- Experience working in a presales capacity
- Willingness to travel (up to 50%) in support of key customer project milestones
Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.